OUR BUSINESS IS IMPROVING HUMAN SKILLS :
All of our actions must be measured by our success in achieving this goal. We value, above all, our ability to serve everyone who can benefit from the appropriate use of our services and products, thereby providing lasting consumer satisfaction.
WE ARE COMMITTED TO THE HIGHEST STANDARDS OF ETHICS AND INTEGRITY :
We are responsible to our customers, to our employees, to the environment we inhabit, and to the societies we serve. In discharging our responsibilities, we do not take professional or ethical shortcuts. Our interactions with all segments of society must reflect the high standards we profess.
WE ARE DEDICATED TO THE HIGHEST QUALITY OF TRAINING AND COMMIT OURSELVES TO IMPROVING THE QUALITY OF TRAINING :
We strive to identify the most critical needs of customers, and we devote our resources to meeting those needs.
WE EXPECT PROFITS, BUT ONLY FROM WORK THAT SATISFIES CUSTOMER NEEDS AND BENEFITS HUMANITY :
Our ability to meet our responsibilities depends on maintaining a financial position that invites investment in quality training and that makes possible effective delivery of quality training.
WE RECOGNIZE THAT THE ABILITY TO EXCEL -- TO MOST COMPETITIVELY MEET SOCIETY'S AND CUSTOMERS NEEDS -- DEPENDS ON THE INTEGRITY, KNOWLEDGE, IMAGINATION, SKILL, DIVERSITY AND TEAMWORK OF OUR EMPLOYEES AND WE VALUE THESE QUALITIES MOST HIGHLY :
To this end, we strive to create an environment of mutual respect, encouragement and teamwork -- an environment that rewards commitment and performance and is responsive to the needs of our employees.